Job Description

Job Description

Job Description

You are the ideal Caregiver Talent Ambassador —a thoughtful, calm, and people-centered professional who helps us build a strong and compassionate caregiver team. You bring a steady presence, excellent judgment, and an eye for detail. When meeting applicants, you naturally see their unique strengths, identify potential concerns, and make fair, confident decisions about who should move forward in the hiring process.

Your friendly disposition and consistency help candidates feel welcome and valued from the moment they walk through our doors. At the same time, your professionalism and discernment ensure that only caregivers who align with our standards of reliability, compassion, and integrity advance. You are an important steward of our culture and the very first connection future caregivers have with our company.

You will report to Decire Ramirez, Employee Care Manager , and collaborate closely with her to ensure that each interview, hiring decision, and onboarding recommendation reflects our commitment to thoughtful, high-quality care. As a company, we strive to provide older adults with care that enables them to live happier, healthier lives at home. Our services are distinguished by the caliber of our caregivers and the responsiveness of our staff.

Essential Duties and Responsibilities

• Conduct caregiver interviews with professionalism, warmth, and consistency, ensuring each applicant has a positive and welcoming experience.
• Review applicant materials (applications, work history, certifications, assessments, and references) for accuracy, completeness, and alignment with company standards.
• Evaluate candidates using predetermined criteria to determine whether they should advance, be placed on hold, or be declined.
• Document interview outcomes promptly and accurately in the applicant tracking system to support smooth communication with the team.
• Coordinate next steps for qualified candidates, including scheduling onboarding, training, and follow-up touchpoints.
• Communicate hiring decisions with clarity and compassion, ensuring each applicant feels respected, regardless of outcome.
• Support caregiver engagement efforts, such as appreciation initiatives or simple touchpoints that help strengthen relationships.
• Serve as a bridge between hiring and first client placement, guiding new caregivers through their initial weeks to ensure they feel supported, valued, and prepared for their first shifts.
• Answer incoming calls and greet visitors as needed, maintaining a calm, friendly presence at the front desk.
• Assist with administrative tasks such as data entry, organizing files, and preparing interview materials when there are no interviews scheduled.
• Participate in team culture initiatives, collaborating closely with the Employee Care Manager to ensure a supportive and consistent environment.
• Perform other duties as assigned, including visiting clients and caregivers in the field and attending recruitment events.

This part-time office role offers 12 to 25 hours each week, with a schedule that stays steady once established. We will work with you to create a consistent routine that aligns with your availability while supporting the needs of our applicants and team. Our office is on US Hwy 19 near Countryside Mall. Travel during work hours is reimbursed at $0.50 per mile. This is a W2 position with bi-weekly pay. We work with PayActiv to be able to offer quick access to your earned wages, budgeting tools for long-term self-reliance, free access to a licensed Financial Advisor, and access to prescription discounts. You will be working with a team who is professional and dedicated to helping others.

First 90-Day Expectations
By 30 Days

• Complete all onboarding and training, including caregiver criteria, interview guidelines, culture standards, and compliance basics.
• Shadow the Employee Care Manager through multiple interviews to learn the flow, tone, and evaluation process.
• Observe the full hiring pathway, from initial applicant contact through onboarding, to understand how each step fits into the bigger picture.
• Begin conducting supervised interviews, receiving coaching and feedback on style, pace, and documentation.
• Learn the applicant tracking system and demonstrate ability to enter notes, track progress, and update statuses accurately.
• Build confidence greeting applicants and answering phones, maintaining the warm, consistent tone that represents our team.

By 60 Days

• Conduct interviews independently, following the predetermined evaluation criteria with consistency and good judgment.
• Review applicant files confidently, ensuring all required documents are complete, accurate, and properly stored.
• Make clear recommendations—move forward, hold, or decline—based on training and cultural alignment.
• Communicate decisions professionally, using compassionate language that reflects our values.
• Manage your daily workflow reliably, balancing interviews, follow-up, documentation, and administrative tasks without needing reminders.
• Build rapport with the team, supporting caregiver appreciation, small office tasks, and collaboration when needed.

By 90 Days

• Fully own the interview process, from scheduling through decision-making and next steps.
• Demonstrate sound hiring judgment, identifying candidates who reflect our standards of compassion, reliability, and professionalism.
• Maintain an organized, accurate applicant pipeline, ensuring no candidate or task falls through the cracks.
• Show consistency in documentation, entering notes in real time and keeping systems up to date.
• Operate with steady independence, seeking guidance appropriately but managing most scenarios with confidence.
• Enhance the applicant experience, creating a warm, calm, and encouraging environment that reflects our company culture.
• Serve as a trusted first point of contact for caregiver candidates, helping set the tone for who joins our caregiving family.

Knowledge and Skill Requirements:

• Demonstrated organizational skills and attention to detail.
• Excellent interpersonal skills.
• Touch typing and PC literacy.
• Excellent written and verbal communication skills.
• Ability to work in a team environment.
• Ability to drive in Tampa Bay and interact with clients’ pets when visiting clients and caregivers in a client’s home or senior living facility.

Job Tags

Similar Jobs