Job Description

Job Description

Location: Johns Hopkins at Greenspring Station, Lutherville, MD

Schedule: Full-time | In-person | 5 days/week | 40 hours/week

About Us

Amy H. Gordon, MD, LLC is a solo-practitioner concierge internal medicine practice providing comprehensive, individualized, and high-quality medical care in a supportive and caring environment. We pride ourselves on fostering lasting patient relationships built on trust, compassion, and clinical excellence.

Position Summary

The office is seeking a Medical Office Manager / Administrative Assistant to work closely with Dr. Gordon. This role combines administrative and patient-facing responsibilities to ensure smooth daily operations and exceptional patient care.

Key Responsibilities

• Greet and assist patients, ensuring a friendly and professional experience
• Manage patient inquiries and communicate medical concerns to the physician
• Schedule, confirm, and coordinate new patient and follow-up appointments
• Coordinate referrals with specialists and external providers
• Handle billing, payments, and insurance-related administrative tasks
• Manage multiple phone lines and respond to messages promptly
• Order and maintain office and medical supplies
• Ensure the office is organized, clean, and efficiently run
• Perform light medical transcription and other administrative support duties as needed

Qualifications

Required:

• High school diploma or equivalent
• 1–3 years of experience in a medical office or healthcare setting
• Computer literacy and experience with EHR systems
• Excellent communication, organizational, and multitasking skills
• Personal characteristics: professional, punctual, and dedicated to patient care

Preferred:

• Experience with Medical Mastermind and QuickBooks

Compensation & Benefits

Pay: $29.00 – $34.00 per hour (paid as an annual salary; commensurate with experience)

Benefits include:

• Health, Dental, and Vision Insurance (for eligible employees)
• Retirement benefits
• Paid Time Off (PTO) and six paid federal holidays

Schedule

Full-time: Monday–Friday, 8:00 AM – 4:00 PM (Flexibility may be available)

How to Apply

Interested applicants should submit a single document containing:

• Resume
• List of two professional references
• Cover letter outlining your experience and interest in the role

Qualified candidates will be contacted to schedule interviews.

Start Date: January 5, 2026

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