Night Auditor Job at Omni Houston Hotel, Irving, TX

SElZaFdITzJVMVZ1T25DRHE5NjU3aEdBQ2c9PQ==
  • Omni Houston Hotel
  • Irving, TX

Job Description

Omni Las Colinas Hotel Job Description

Omni Las Colinas Hotel, formerly Omni Mandalay Hotel at Las Colinas, invites guests to experience the completion of a $13-million-dollar renovation to common space amenities provides a fresh, elevated guest experience. Discover a luxurious new resort-style poolscape and lounge area, and three new dining concepts. Omni Las Colinas offers amenities of a waterfront resort with the energy of a city setting, making it more than just a place to stay, but a place to experience.

Associates of Omni Las Colinas Hotel enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude, and empowerment day in and day out. If you are a friendly, motivated person with a passion to serve others, Omni Las Colinas may be your perfect match.

Job Description

To oversee and coordinate all night time front desk and audit functions, execute computer maintenance requirements, and ensure all financial transactions for the day are verified and balanced.

Responsibilities
  • Preparation of daily reports and distribution as directed.
  • Accurate preparation of VIP, complimentary, house use rooms, and out of order lists.
  • Conduct back up procedures for Epitome and drop tape nightly.
  • Handling Express checkouts ensuring their completion.
  • Completion of third shift Night Audit checklist
  • Balancing of daily postings and revenue.
  • Ensure adequate communication the following morning to all necessary departments by communicating through "Wrap-Up" emails.
  • Understanding of all front office standards and assist in solving deficiencies.
  • Documenting errors made by cash handling auditors.
  • Prepare In-house allowance and adjustment spreadsheets each day.
  • Prepare and send out the DAR to appropriate team members.
  • Balancing of daily posting and revenue, and resolution of inaccuracies.
  • Ensuring nightly transmission of credit cards through IPU and Epitome.
  • To be thoroughly acquainted with all check-in and check-out procedures and policies.
  • To be a main liaison between guest and the hotel.
  • To appropriately protect confidential guest information and guest room key access according to front office SOP's.
  • To be thoroughly acquainted with PBX Operator duties.
  • Be familiar with emergency procedures and Alarm System in the PBX department.
  • Be familiar with guest scenarios and follow-up on all guest requests and concerns, effectively adhering to the service recovery process.
  • To be thoroughly knowledgeable of all Front and PBX Moments of Service scenarios, and execute to standard.
  • Be familiar with all systems and equipments as related to the Front Office (EPITOME, Nucleus, GoConcierge, Synergy, Vingcard Vision, Two-Way Radio Dispatch, ISD Firepanel)
  • Be familiar with all hotel rate plans and rate codes, understanding rate strategy when making rate changes for guests.
  • Be familiar with all hotel amenities (to include Wireless Internet, Select Guest Program, Frequent Flyer Mileage Program, Laundry Services, and Omni Kids Program)
  • To be familiar with all hotel facilities (F&B outlets, Business Center, Fitness Center, Concierge Lounge, Outdoor Pool, Meeting Space, Parking Garage)
  • To be familiar with the inter-relationship between the different departments (to include PBX, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing)
  • To be familiar with local attractions and businesses (to include, Museums, Restaurants, Malls)
  • Aid guests in locating other areas of the hotel (walk them to destination if possible)
  • Familiarity with parking validation procedures and Good Night's Rest Policy
  • Effectively operate computer, printer, telephone, pen/pencil, photo-copying machine, facsimile machine, two-way radio
  • Be actively engaged with our guests. Identify the needs of our guests and meet these needs, aiming to exceed expectations at every opportunity.
  • Deliver personalized, memorable guest experiences by utilizing the Power of One.
Qualifications
  • Excellent customer service and problem solving skills
  • Must have strong communication, computer and organizational skills
  • Maintain a professional business appearance, attitude, and performance
  • Prior guest service experience required, preferably hotel front office experience
  • Must be able to work a variety of shifts, including weekends and holidays.
  • Move, bend, lift, carry, push, pull, and place objects weighing up to 30 pounds without assistance. Stand, walk or sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Job Tags

Local area, Shift work, Day shift,

Similar Jobs

Consolidated School District of New Britain

School Nurse (RN) Job at Consolidated School District of New Britain

 ...Position Type: Nursing Positions/Nurse: Registered Nurse (RN) Date Posted: 1/6/2026 Location: DiLoreto Elementary and Middle School DiLoreto Elementary and Middle School is in search of a School Nurse (RN) to care for and support the health needs... 

Knott's Berry Farm

Baker Assistant Job at Knott's Berry Farm

 ...supply waste.Qualifications:* Ability to identify various forms of dough and bakery ingredients.* Ability to adhere to recipes, food preparation instructions, and production guidelines.* Knowledge of basic bakery and pastry production techniques.* Ability to work... 

Click Bond

2026 Summer Intern, Finance & Accounting Job at Click Bond

 ...As an accounting intern you will be to support the costing and general accounting roles in the finance department. We expect our interns to be attentive and proactive in their work. Outside of the finance department you will be collaborating with other departments to gather... 

Action Behavior Centers

In-Home BCBA Job at Action Behavior Centers

 ...Job Description Job Description In-Home BCBA APPLICATIONS ARE REVIEWED DAILY. YOU CAN EXPECT A RESPONSE WITHIN 24 HOURS. Why...  ...potential and strengthen your financial future. Remote Work Benefit: Up to 3 work from home days per month, plus up to 16 additional... 

Born & Bicknell, Inc.

Physician Internal Medicine - Competitive Salary Job at Born & Bicknell, Inc.

 ...traditional in and outpatient practice.This position will be employed. Call schedule will be 1:5.Compensation and benefits will be included.Live in one of the most desirable cities in southern Alabama! You are a short drive from many major southern cities! This charming...