Frequently asked Questions
Do you offer a satisfaction guarantee?
Yes, we offer a 30 day complete satisfaction guarantee. We will strive to make sure each one of our customers is happy with their purchase, however If you don’t love your flag mount for any reason we will give you a full refund of what you paid for the product*.
*excludes shipping costs which is borne by the customer. Customer also pays for return shipping. Refund will be processed once we receive the product back at our facility.
Do you offer a warranty on the flags?
Yes, we believe in the design of our wing technology so strongly that we are doing something that no other flag company will do; warranty our flags*. We offer a 10,000 mile warranty on flags that are used in conjunction with our flag mounts that use our patent pending wing design**. However we do not offer a warranty on flags used on mounts that are not utilizing our wing technology.
*Does not include fading because our flags last so much longer than our competitors.
** This includes the X50 HD Flag Mount Series as well as the X50 Component Mount System.
Do you offer a warranty on the flag mounts?
Our goal is to be the premiere flag mount company in the industry. We strive to produce the highest quality American Made products possible which is why we stand behind them with a 1 year limited warranty on our flag mounts.
Do You Offer Large Quantity Discounts for Motorcycle Clubs, Sports Teams, Golf Tournaments, etc…?
Yes! For more information on the quantity discounts email us at firstname.lastname@example.org. Please include what product(s) you are interested in, the desired quantities, turn-around time desired, and what type event/group it is for
Do You Offer Any Discounts for Veterans or Active Duty Military Members?
Yes! X50 Flag Mounts is a strong supporter of our troops and are greatly thankful for the men and women that protect and serve our country as well as our veterans. For any military member or veteran we offer a free Veteran Flag with a purchase of a flag mount package. We will require you to send in or upload your DD-214 (with your Social Security blocked off) or a copy of your Military ID to email@example.com or in the shopping cart. Please feel free to email or call us with any questions, and as always, thank you for your service!
How Long Do Flags Last?
With the X50 Flag Mount Classic you can expect to get up to 20,000 miles for the 11.5 x 15 flags on cars and trucks and up to 100,000 miles for motorcycles. With the 8 x 11 flags on cars and truck you can expect the flags to last 30,000 miles or more. We have over 1,000,000 miles of testing through all weather conditions, high wind, rain, and snow. After the extent of our testing those are the average mileages before you will see any noticeable wear to the flag. If you only drive 12,000 miles a year you may notice fading before flag shows any wear.
How Long Will It Take To Get My Package?
You should expect to receive your package between 2-7 days depending on where you live in the country.
How Can I Return a Product?
We want to make sure all of our customers are truly satisfied with our products and have the best experience possible. Before submitting a return request please give us a call at 877-296-1716 and let us know the reason why you would like to return your order. We want to make sure our customers know they are being listened to as you drive our innovations on our products and want to make sure we take care of potential issues head on.
I have a Motorcycle dealership, can I sell your product
Yes, we have started taking dealer applications. Please Contact Us